Change Management Practitioner™

Change Management

CM510 | Length: 2 days | 14 PDUs/contact hours | Talent Triangle – Leadership

APMG International Change Management

Going Beyond the Basics – Practitioner™ Exam Preparation


You will examine the application of various change management techniques in different contexts. The two day program focuses on understanding how to apply and tailor change management guidance in a given organizational change situation. A successful Practitioner candidate should, with suitable direction, be able to start applying the change management approaches and techniques to a real change initiative; however they may not be sufficiently skilled to do this appropriately for all situations. His/her individual change management expertise, complexity of the change initiative and the support provided for the use of change management approaches in their work environment will all be factors that impact what the Practitioner can achieve.

This course will further develop some of the knowledge of Change Management learned during the Foundation™ certification. You will consider what learning is required and how best to design and deliver it. Then the course will provide an understanding of how Change Management fits into the project management environment. This course also prepares you for the APMG International Change Management Practitioner™ exam that will be taken on the fifth day.  Given that a primary course goal is to achieve both the Foundation™ and Practitioner™ certification, the program textbook will be provided in advance of the program so the participant may begin studying. In addition, daily homework/assignments (minimum of 2 hours a night), and practice quizzes will be provided.

Performance Outcomes

  • Developing individuals’ learning to enable change
  • Managing change within the project environment
  • Delivering sustainable change
  • Preparing for the Practitioner exam

Learning Objectives

 Participants will:

  • Understand the key principles in defining what is to be learned by all involved in a change initiative
  • Describe the project environment in which change is governed and delivered
  • Understand the organizational “levers”, adoption approaches, and reinforcing systems typically used to sustain change
  • Improve your ability to pass the APMG Change Management Practitioner™ certification exam


  • Intermediate/Advanced change management specialists
  • Those who have successfully completed the Foundation™ exam and would like to achieve Change Management Practitioner™ certification
  • Anyone in a role that involves leading, managing, or supporting the change initiative, particularly for those working in organizations wherein a change initiative is being planned or taking place 


  • Strong understanding of Change Management concepts.
  • Successful completion of the Change Management Foundation course and APMG International Change Management Foundation™ exam with a pass rate of 50% or higher.
  • Mandatory pre-reading: The Effective Change Manager’s Handbook, read the entire book.
  • Approximately two (2) hours of study is recommended each evening.

Note: This course should be purchased in conjunction with Change Management Foundation™, as part of TidalShift’s APMG International Change Management Practitioner™ (CMP) Certification.

Content Outline 

Getting Started

  • Introductions
  • Course structure
  • Course goals and objectives

Learning and Change

  • Defining and managing the required learning to enable change

The Project Management Environment

  • Understanding the project environment
  • Identifying key roles
  • Developing a change delivery plan

Sustaining Change

  • How levers enable the adoption of change
  • Types of levers (Environmental levers, Leadership levers, and Organizational Development levers)
  • Models of adoption and reinforcing systems

About the Exam

APMG International Change Management Practitioner™ Exam Preparation and Exam (day 5)

  • Review of and practice with APMG sample questions and test papers
  • The exam is taken and submitted to APMG for marking
  • 2.5 hour open-book exam (using only The Effective Change Manager’s Handbook and the APMG Candidate’s Guide to the Effective Change Manager’s Handbook)
  • Objective Testing Exam (OTE) multiple-choice questions
  • 4 questions per paper (Change and the Individual, Change and the Organization, Communications and Stakeholder Engagement, and Change Management Practice), sub-divided into a number of parts, each being worth 20 marks available per question – all question items are worth 1 mark, with the total number of 80 marks possible per paper
  • Pass mark is a total of 40 or more out of a possible 80 (50%)


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