IP160 | Length: 1-2 days | Credits: 14 PDUs | Talent Triangle – Leadership
The goal of project communications management is the accurate and timely collection, dissemination and storage of information. It is critical that all people in the project communicate in the same project “language.” As in project human resource management, there is a broader availability of knowledge in a non-project management specific context.
This workshop provides participants with a clear three-step process for managing project communications:
- Plan Communications
- Manage Communications
- Control Communications
Participants will learn how to:
- Determine the information and communications needs of the project.
- Make needed information available to project stakeholders in a timely manner.
- Collect and distribute information, including status reporting, progress measurement and forecasting.
- Manage communications to satisfy the requirements of and resolve issues.
This workshop utilizes short lectures, guided discussions, and hands-on application activities in small teams. Team activities are debriefed by the instructor through occasional team presentations.
Current and aspiring project managers, sub-team leaders, and team members. Project clients, sponsors, and other stakeholders may also benefit.
None, although a course in project management basics is recommended.
SECTION 1: COMMUNICATIONS IN GENERAL
Module 1 – Introduction and Background
- Communications Model
- Key Model Elements
- Barriers to Effective Communication
- PMI Perspective Overview
Module 2 – Plan Communications
- Communications Requirement Analysis
- Communications Technology
- Communication Management Plan
Module 3 – Manage Communications
- Information Distribution Systems
- Information Distribution Methods
Module 4 – Control Communications
- Performance Information Gathering and Compilation
- Status Review Meetings
- Time Reporting Systems
- Cost Reporting Systems
- Schedule Performance Reports
Module 5 – Summary and Re-Cap
- Review of Key Points